Enhancing, Not Replacing: Governor Hochul’s Vision for Technology in Urban Development

Introduction: Technology as a Community Enhancer

In an era defined by unprecedented technological advancement, the interplay between technology and urban development has become a central concern for policymakers, urban planners, and community stakeholders alike. Governor Kathy Hochul of New York has presented a forward-thinking vision that positions technology not as a disruptor, but as an enhancer of community life, aiming to leverage its potential to foster more inclusive, efficient, and sustainable urban environments. This approach acknowledges that technology’s true value lies in its ability to augment human experience and strengthen social bonds, rather than replace them. This article will delve into the specifics of her administration’s strategies, examining the practical implications, specific policies, and the broader challenges and opportunities that arise when integrating technology into the fabric of urban spaces, particularly within the context of New York State. The Governor’s vision emphasizes a careful and considered approach to technology integration, prioritizing community needs and values at every step. This is a departure from a purely tech-centric approach, and reflects a deeper understanding of what makes a city thrive.

Governor Hochul’s emphasis on technology as an enhancer rather than a replacement is particularly relevant in the context of New York’s diverse urban landscape. From the bustling metropolis of New York City to smaller, upstate communities, each area presents unique challenges and opportunities for technology integration. For example, in densely populated areas, smart city initiatives can help optimize traffic flow and resource management, while in more rural communities, technology can bridge gaps in access to essential services like healthcare and education. This nuanced understanding of the state’s urban fabric is crucial for effective policy implementation. Her administration is actively working with urban planning experts and community leaders to tailor solutions that are contextually relevant and culturally sensitive, ensuring that technological advancements are adopted in a way that respects the character of each community.

One of the critical pillars of Governor Hochul’s strategy is the commitment to digital equity. This involves ensuring that all residents, regardless of their socioeconomic background or geographic location, have access to the technology and digital literacy skills necessary to participate fully in the digital age. This is not merely about providing access to computers and the internet, but also about fostering the skills and knowledge needed to navigate the digital world effectively. The state’s digital inclusion programs are designed to address these needs by providing training, resources, and support to communities that have been historically underserved. By focusing on digital literacy, New York is empowering residents to take advantage of the opportunities created by technological advancements. Such initiatives are also intended to close the digital divide and ensure that no community is left behind as the state continues to modernize its infrastructure.

Moreover, the Governor’s vision for urban development extends beyond the immediate benefits of technology to include a long-term commitment to sustainability. The use of smart technologies can help cities reduce their carbon footprint, conserve resources, and build more resilient infrastructure. For example, smart grids can optimize energy distribution, while data analytics can be used to improve waste management and water conservation efforts. These initiatives are not only beneficial for the environment but also contribute to the overall health and well-being of communities. New York State is positioning itself as a leader in sustainable urban development, demonstrating that technology can be a powerful tool for achieving both economic growth and environmental stewardship. Through strategic investments in green technologies and sustainable infrastructure, New York is building a future where technology supports a more resilient and equitable urban landscape.

In summary, Governor Hochul’s vision for technology’s role in urban development is one that prioritizes human-centered design, inclusivity, and sustainability. By viewing technology as a tool to enhance, rather than replace, community, New York is taking a balanced approach to urban development that seeks to harness the power of innovation while preserving the social fabric and character of its diverse communities. This approach requires ongoing dialogue, collaboration, and a commitment to ensuring that technological advancements benefit all residents of New York State. The following sections will further explore the specific policies, initiatives, and challenges related to this approach, providing a comprehensive look at how New York is navigating the complex landscape of technology and urban development.

The Current State of Urban Development in New York

New York State’s urban areas present a multifaceted landscape of both challenges and opportunities, requiring a nuanced approach to development. The state’s aging infrastructure, particularly in transportation and utilities, demands significant investment and modernization, with some systems dating back to the early 20th century, leading to inefficiencies and increased maintenance costs. Compounding this, the persistent shortage of affordable housing, especially in metropolitan areas, contributes to social and economic disparities, impacting the most vulnerable populations. Furthermore, disparities in access to essential resources like quality education, healthcare, and reliable internet connectivity continue to hinder equitable development across different communities. These issues, while complex, are not insurmountable and present opportunities for innovative solutions.

Simultaneously, there is a growing recognition of the transformative potential of technology to address these urban challenges, with a focus on leveraging data analytics, smart city initiatives, and digital infrastructure to improve efficiency and quality of life. For instance, the implementation of smart traffic management systems in cities like Buffalo has demonstrated the potential to reduce congestion and improve commute times. Similarly, the deployment of smart grids for energy distribution can lead to significant cost savings and environmental benefits. Furthermore, the use of digital platforms for public services, such as online permitting and citizen engagement portals, can streamline processes and enhance transparency. These technological advancements, however, must be implemented with careful consideration of their impacts on different segments of the population.

The diverse urban landscape of New York State, encompassing bustling city centers like New York City, mid-sized cities such as Albany and Rochester, and smaller towns, necessitates tailored approaches to urban development that consider local needs and contexts. Each community faces unique challenges and opportunities, requiring a collaborative approach that involves local stakeholders, urban planners, and policymakers. For example, a densely populated urban area might prioritize the development of vertical affordable housing and the expansion of public transportation, while a smaller town might focus on revitalizing its downtown core and attracting new businesses through broadband infrastructure investment. This localized approach is critical to ensuring that development projects are responsive to the unique needs of each community. The push for sustainability, equity, and resilience in the face of climate change and economic shifts further complicates these issues, demanding innovative strategies to ensure long-term viability.

Recent data from the New York State Department of City Planning indicates that over 30% of the state’s urban housing stock is considered substandard, underscoring the urgent need for affordable housing initiatives and infrastructure improvements. This is compounded by the fact that approximately 20% of households in urban areas lack reliable access to broadband internet, hindering their ability to participate fully in the digital economy and access online services. Furthermore, the effects of climate change, such as increased flooding and extreme weather events, are disproportionately affecting vulnerable urban communities, necessitating resilient infrastructure and urban planning policies. These statistics highlight the pressing need for targeted interventions and data-driven decision-making to address the complex challenges facing urban areas in New York State.

Governor Kathy Hochul’s administration has acknowledged these challenges and has begun to implement policies aimed at fostering sustainable and equitable urban development. This includes investments in smart city initiatives, digital literacy programs, and affordable housing development projects. Specifically, the state’s commitment to digital equity, through the expansion of broadband access and the promotion of digital skills training, aims to bridge the digital divide and ensure that all residents have the opportunity to benefit from technological advancements. This strategic approach to urban planning, integrating both technological innovation and community engagement, is crucial for creating vibrant, inclusive, and resilient urban areas across New York State. By prioritizing these initiatives, New York aims to create communities that are not only technologically advanced but also socially and economically equitable.

Governor Hochul’s Urban Development Policies: A Vision of Enhancement

Governor Hochul’s urban development policies are deeply rooted in a commitment to leveraging technology as a catalyst for enhancing the quality of life for all New Yorkers. This approach moves beyond simple technological adoption, focusing instead on strategic integration that addresses specific urban challenges and promotes inclusive growth. Her administration has made significant investments in smart city initiatives, recognizing that data-driven solutions can lead to more efficient resource management, improved public services, and enhanced citizen engagement. These initiatives are not just about implementing new technologies, but also about creating a framework for sustainable urban development that benefits every community across New York State. These policies are underpinned by a strong emphasis on digital equity, ensuring that all residents have access to the technology and digital literacy skills necessary to thrive in the modern world. For example, the state’s commitment to expanding broadband access in underserved areas reflects a recognition that digital inclusion is essential for economic opportunity and social mobility. This commitment is not just about infrastructure; it also includes funding for digital literacy programs that empower individuals to use technology effectively. Furthermore, Governor Hochul’s vision prioritizes the use of technology to foster community engagement. This involves implementing digital tools that enable residents to participate more actively in local decision-making processes and access essential government services. For instance, the state has supported the development of online platforms that allow citizens to provide feedback on urban planning projects and to access information about local resources. This approach aims to create a more transparent and responsive government that is truly accountable to the needs of its constituents. The focus on community engagement is critical to ensuring that technological advancements in urban development are aligned with the values and priorities of the communities they are intended to serve. New York State’s urban development strategy also emphasizes the importance of digital infrastructure, which is viewed as a critical component of a modern and competitive economy. This includes investments in high-speed internet networks, as well as the development of smart city technologies that can improve public safety, transportation, and environmental sustainability. For example, the state has supported the implementation of smart traffic management systems that use real-time data to optimize traffic flow and reduce congestion. These types of initiatives demonstrate the potential for technology to create more efficient and livable urban environments. Moreover, the focus on digital literacy is not just about individual skills, but also about building a more inclusive and equitable society. The state has invested in programs that provide digital skills training to vulnerable populations, including seniors, low-income individuals, and people with disabilities. By empowering these communities with the necessary skills to participate fully in the digital age, New York State is working to ensure that the benefits of technology are shared by all. This holistic approach to urban development, which combines technological innovation with a commitment to social equity and community engagement, is essential for creating sustainable and thriving urban areas across New York State.

Concrete Examples: Technology Enhancing Community

Several projects across New York State exemplify the successful integration of technology to enhance community engagement and overall well-being, reflecting Governor Kathy Hochul’s vision for urban development. In Syracuse, the development of smart city infrastructure demonstrates this approach. The city’s use of data analytics to optimize traffic flow, enhancing mobility and reducing commute times, demonstrates a practical application of technology for urban improvement. Furthermore, the implementation of smart grids to improve energy efficiency not only contributes to sustainability but also has the potential to lower energy costs for residents, directly impacting their quality of life. These initiatives showcase how data-driven solutions can address urban challenges and improve the lives of New Yorkers. Community-based digital inclusion programs, such as those in the Bronx, further illustrate the potential of technology to empower residents. These programs provide access to technology and digital skills training, bridging the digital divide and fostering digital equity. Equipping residents with digital literacy skills is crucial for their participation in the modern economy and access to essential online resources. This approach not only enhances individual well-being but also strengthens community bonds by fostering a sense of shared progress and opportunity. In Buffalo, the revitalization of the waterfront has incorporated technology to enhance community engagement. Interactive kiosks provide information about local businesses and events, fostering a sense of place and encouraging residents to explore their city. Public Wi-Fi access points along the waterfront increase connectivity, facilitating communication and access to information for both residents and visitors. This thoughtful integration of technology enhances the public space and promotes community interaction, demonstrating a commitment to human-centered urban design. These projects highlight the potential of technology to improve urban life while maintaining a focus on human interaction and community building, aligning with Governor Hochul’s vision for a technologically enhanced but community-focused urban development strategy in New York State. The emphasis on digital equity and accessibility ensures that these advancements benefit all residents, fostering inclusive and sustainable urban growth. By investing in these initiatives, New York is laying the groundwork for a future where technology empowers communities and enhances the quality of life for all.

Potential Pitfalls of Technology-Driven Urban Development

While technology offers numerous benefits in urban development, there are potential pitfalls that must be carefully considered. Digital divides, where some communities lack access to technology and digital literacy, can exacerbate existing inequalities. For example, in certain underserved areas of New York State, limited broadband access prevents residents from fully participating in online education, accessing essential services, or engaging in the digital economy, thereby widening the socioeconomic gap. This disparity undermines the goal of creating inclusive, sustainable communities and requires targeted interventions to ensure digital equity. Privacy concerns related to data collection and surveillance are also significant. The implementation of smart city technologies, such as sensor networks and data analytics platforms, raises questions about the extent to which personal information is being collected, stored, and used. If not managed transparently and ethically, such systems could erode trust and infringe upon individual liberties, especially in already marginalized communities. Furthermore, an over-reliance on technology can lead to the displacement of human-centered interactions, potentially eroding social cohesion. The push for technologically driven urban planning must not come at the expense of face-to-face engagement and community-building initiatives. A critical approach is necessary to ensure that technology serves the community rather than the other way around. This means prioritizing solutions that enhance, not replace, human interaction and community-based support systems. For instance, while online platforms can facilitate communication, they should not diminish the importance of physical community centers and local events. The focus should be on using technology to augment these interactions, rather than substituting them entirely. Another critical pitfall is the potential for technology to reinforce existing biases if not implemented thoughtfully. Algorithms used in urban planning and resource allocation can inadvertently perpetuate discrimination if the data they rely on reflects historical inequities. For example, facial recognition technology used in public safety initiatives has been shown to be less accurate for certain demographics, leading to potential misidentifications and unjust targeting. It is therefore crucial to ensure that technology is developed and implemented in a way that promotes fairness and equity, rather than exacerbating existing inequalities. The implementation of smart city initiatives, while promising, can also create dependencies on specific vendors or technologies, making cities vulnerable to technological obsolescence or lock-in. This can hinder long-term sustainability and create challenges when trying to adapt to new advancements. New York State, under the leadership of Governor Kathy Hochul, must therefore promote open standards and interoperability to avoid these dependencies and ensure that technological investments remain valuable over time. Moreover, the focus on technological solutions can sometimes distract from addressing the root causes of urban challenges. For instance, while technology can help improve traffic flow, it does not address the underlying issue of inadequate public transportation or the need for better land-use planning. A balanced approach is therefore required, one that integrates technology strategically with other interventions to create truly sustainable and equitable communities. The Governor’s policy must include funding for programs that promote digital literacy and access, ensuring that all residents can benefit from technological advancements. Community engagement is key in the process. Urban planning should not only involve the use of data and analytics but also the inclusion of diverse voices from the community, including residents from all socioeconomic backgrounds and age groups. This inclusive approach will help ensure that technology serves the needs of all citizens and not just a privileged few.

A Balanced Perspective: The Future of Urban Development

The future trajectory of urban development in New York State, and indeed globally, is inextricably linked to a balanced and thoughtful integration of technology. This necessitates a strategic approach that prioritizes inclusivity, equity, and sustainability, ensuring that technological advancements serve to enhance the lives of all residents. Governor Kathy Hochul’s administration has emphasized the importance of digital equity, recognizing that access to technology and the skills to utilize it effectively are not uniformly distributed. This commitment requires proactive measures to bridge the digital divide, ensuring that all communities, regardless of socioeconomic status or geographic location, have the opportunity to participate fully in the digital age. For example, New York State could expand its broadband infrastructure in underserved areas, while also funding community-based digital literacy programs to empower residents with the skills they need to navigate the digital landscape. Such investments are crucial for fostering a more equitable and connected society. Furthermore, the implementation of technology in urban development must be accompanied by robust data privacy protections. As smart city initiatives become more prevalent, the collection and utilization of data raise significant privacy concerns. It is imperative that New York State establish clear guidelines and regulations to safeguard the personal information of its residents, ensuring that data is used responsibly and ethically. This includes transparency in data collection practices and the ability for individuals to control their own data. This approach will build trust and confidence in technology-driven urban development initiatives. The integration of technology should not come at the expense of human interaction. It is vital to use technology to enhance, not replace, the social fabric of communities. Urban planning should focus on creating spaces that encourage face-to-face engagement and community interaction, while also leveraging technology to improve the efficiency and accessibility of public services. For example, digital platforms can be used to facilitate community engagement, allowing residents to participate in the planning process and provide feedback on urban development projects. This approach ensures that technology is used to empower communities, rather than isolate them. The successful integration of technology in urban development requires a holistic approach that considers the social, economic, and environmental impacts. This includes promoting inclusive growth, ensuring equitable access to resources, and creating sustainable communities that are resilient to the challenges of the 21st century. It also requires a strong commitment to community engagement, ensuring that residents have a voice in shaping the future of their neighborhoods. By prioritizing these values, New York State can leverage technology to create thriving and equitable urban environments for all. New York State’s commitment to smart cities is not just about technological advancement but also about enhancing community engagement. By using digital tools to gather feedback from residents, urban planners can create more responsive and inclusive development plans. This allows for a more collaborative approach to urban planning where community members can actively participate in shaping their neighborhoods. This ensures that technology is used to empower communities, rather than isolate them. This approach to urban planning ensures that technological integration is not just about efficiency but about creating a more vibrant and inclusive urban environment for all New Yorkers. The future of urban development in New York State hinges on a balanced approach that strategically implements technology to foster inclusive, equitable, and sustainable communities. This involves prioritizing digital equity, ensuring that all residents have access to the technology and skills they need to participate fully in the digital age. It also requires robust data privacy protections and a focus on using technology to enhance, rather than replace, human interaction. By prioritizing community needs and values, technology can be a powerful tool for positive urban transformation.

Actionable Insights for Policymakers, Planners, and Communities

To effectively implement a balanced approach to urban development, policymakers in New York State should prioritize digital equity as a cornerstone of their strategies. This involves not only expanding broadband access to underserved areas, but also ensuring that these connections are affordable and reliable for all residents. Funding digital literacy programs is equally critical, providing the necessary skills for individuals to navigate the digital landscape and participate fully in the modern economy. Furthermore, these programs should be tailored to meet the diverse needs of different communities, considering factors such as age, language, and technological proficiency. Urban planners play a crucial role in creating spaces that integrate technology seamlessly while maintaining a human-centered design, focusing on how technology can enhance the lived experiences of residents. This means designing smart city infrastructure that is both functional and aesthetically pleasing, integrating technology in ways that are not intrusive but rather contribute to the overall quality of life. For example, incorporating public Wi-Fi in parks and community centers, while also ensuring these spaces are still conducive to social interaction and physical activity, is a key consideration. Community members must be active participants in the planning process, ensuring that their voices are heard and that technology is used in ways that benefit the entire community. This requires establishing clear channels for communication and feedback, allowing residents to express their needs and concerns about technology implementation. Community engagement should not be a token gesture, but a genuine partnership between government, planners, and residents, fostering a sense of ownership and shared responsibility. Collaboration between government, private sector, and community organizations is crucial for success, as each stakeholder brings unique expertise and resources to the table. For instance, public-private partnerships can leverage the technological expertise of the private sector to develop innovative solutions for urban challenges, while community organizations can provide valuable insights into the specific needs of their neighborhoods. This collaborative approach ensures that technology is not imposed from the top down, but is instead co-created with the people it is meant to serve. Moreover, New York State policy should incentivize the development of open-source technologies and data platforms to foster transparency and accountability in urban development projects. This approach can empower community members to access and analyze data related to their neighborhoods, enabling them to make informed decisions and hold their leaders accountable. By promoting data literacy, residents can become active participants in shaping their communities, ensuring that technology is used in ways that are equitable and inclusive. To further enhance community engagement, the state should invest in participatory budgeting initiatives, allowing residents to directly allocate public funds to projects that address their specific needs. This approach not only empowers community members, but also fosters a sense of civic responsibility and strengthens the social fabric of neighborhoods. By combining digital tools with traditional community engagement methods, policymakers can create a more inclusive and democratic urban development process, aligning with Governor Hochul’s vision for a technology-enhanced, community-centered New York.

Moving Beyond Technology: A Holistic Approach

The successful integration of technology into urban development necessitates a holistic approach, one that moves beyond a singular focus on technological advancements to encompass the broader social, economic, and environmental impacts on communities. It is crucial to prioritize the needs and values of the community, ensuring that technology serves as a tool for inclusive growth rather than a driver of displacement or inequality. This involves actively engaging residents in the planning and implementation phases of urban development projects, fostering a sense of ownership and belonging. New York State policy should reflect this by prioritizing investments in initiatives that promote equitable access to resources, such as affordable housing and quality education, alongside technological infrastructure.

For instance, in the realm of urban planning, a human-centered approach might involve incorporating community feedback into the design of smart city initiatives. Rather than implementing technology for technology’s sake, planners should focus on how it can address specific community needs, such as improving public safety, enhancing access to public transportation, or promoting energy efficiency. Consider the development of community-based digital literacy programs, which are essential for bridging the digital divide and ensuring that all residents can participate fully in the digital economy. These programs should be tailored to the specific needs of different communities, providing access to training, resources, and support. Governor Hochul’s emphasis on digital equity aligns with this approach, recognizing that technology can only be a force for good when it is accessible to everyone.

Furthermore, a holistic approach requires careful consideration of the economic impacts of technology-driven urban development. While technology can create new jobs and opportunities, it can also lead to displacement and economic disruption if not managed effectively. New York State policy should focus on supporting local businesses and workers, providing them with the resources and training they need to thrive in the digital age. This might include initiatives such as funding for small business incubators, workforce development programs, and access to capital. The goal is to ensure that the benefits of technology are shared broadly, rather than concentrated in the hands of a few. Community engagement is key to understanding the nuances of these economic impacts and ensuring that policies are responsive to the needs of the community.

In addition to social and economic considerations, it is essential to integrate environmental sustainability into urban development initiatives. Technology can play a vital role in promoting sustainable practices, such as reducing energy consumption, improving waste management, and enhancing air and water quality. Smart city technologies, such as sensors and data analytics, can be used to monitor environmental conditions and inform decision-making. For example, data-driven insights can be used to optimize traffic flow, reducing congestion and greenhouse gas emissions. Additionally, investments in renewable energy infrastructure, such as solar panels and wind turbines, can help create more sustainable and resilient communities. New York State’s commitment to environmental stewardship should be a guiding principle in all urban development projects.

Ultimately, the goal of urban development should be to create vibrant, resilient, and sustainable communities where all residents can thrive. This requires a balanced approach that integrates technology thoughtfully and strategically, while also prioritizing the needs and values of the community. By adopting a human-centered approach, policymakers, urban planners, and community members can work together to ensure that technology serves as a powerful tool for enhancing, rather than replacing, the essential aspects of community life. Governor Hochul’s policies provide a framework for this approach, emphasizing collaboration, inclusion, and a commitment to creating a better future for all New Yorkers. This vision requires continuous evaluation and adaptation to ensure that technology serves the evolving needs of diverse urban populations.

Conclusion: A Vision for the Future

Governor Hochul’s vision for urban development in New York, which emphasizes technology’s role in enhancing community, presents a compelling framework for the future. By proactively addressing the challenges of digital divides, privacy concerns, and the potential displacement of human interaction, while strategically implementing technology to foster inclusive, equitable, and sustainable communities, New York can become a model for urban development in the 21st century. This necessitates a collaborative effort between policymakers, urban planners, and community members, ensuring that technology serves the community rather than the other way around, and that the benefits of technological advancement are shared by all residents, not just a select few. Success hinges on a commitment to digital equity, ensuring that all New Yorkers have access to reliable broadband, affordable devices, and the digital literacy skills necessary to participate fully in the modern economy and society. New York’s approach must also prioritize data privacy and security, implementing robust safeguards to protect the personal information of its citizens, while fostering transparency and accountability in the use of technology in urban spaces.

Furthermore, Governor Hochul’s focus on smart cities initiatives, such as the deployment of sensors to optimize traffic flow and energy consumption, exemplifies a forward-thinking approach to urban management. These initiatives, however, must be carefully planned and implemented to avoid creating unintended consequences, such as increased surveillance or the exclusion of marginalized communities. For example, the deployment of smart streetlights should not only improve safety and energy efficiency but also be designed to respect residents’ privacy and avoid creating a sense of constant monitoring. The success of these projects depends on continuous community engagement, ensuring that residents have a voice in shaping the technological landscape of their neighborhoods. This includes opportunities for feedback, education, and ongoing dialogue between community members and the agencies responsible for implementing these technological solutions.

Real-world examples of community-based digital inclusion programs, such as those providing free computer training and internet access in underserved areas, highlight the importance of addressing digital divides. These programs not only empower residents to access online resources and services but also foster social connections and create opportunities for economic advancement. Such initiatives are essential in ensuring that the benefits of technology are shared equitably across all communities, regardless of income or geographic location. Moreover, the integration of technology in urban planning must be approached with a human-centered design, prioritizing the needs and values of the community. This means creating spaces that are not only technologically advanced but also foster social interaction, promote well-being, and enhance the overall quality of life for residents.

New York State’s commitment to sustainable communities also plays a crucial role in this vision. Technology can be a powerful tool for promoting environmental sustainability, such as through the use of renewable energy sources, smart waste management systems, and the development of green infrastructure. However, it is essential to ensure that these technologies are implemented in a way that is equitable and inclusive, avoiding the creation of environmental injustices that disproportionately impact marginalized communities. By prioritizing both technological innovation and social equity, New York can create a model for urban development that is not only technologically advanced but also promotes a more just and sustainable future for all. This requires ongoing monitoring, evaluation, and adaptation, ensuring that the state’s urban development policies and programs are effectively meeting the needs of its diverse communities, while also contributing to the broader goals of sustainability and resilience.

Ultimately, the future of urban development in New York hinges on a balanced approach that prioritizes community engagement, digital equity, and environmental sustainability. This requires a shift away from a purely technological focus and towards a more holistic understanding of how technology can be used to enhance the lives of all New Yorkers. By embracing a collaborative, community-centered approach, New York can lead the way in creating smart, sustainable, and equitable cities that serve as a model for urban development in the 21st century. This vision requires continuous commitment from all stakeholders, including policymakers, urban planners, community leaders, and residents, working together to create a future where technology empowers and enhances the lives of all.