Decoding Jeff Bezos’ Customer Obsession: Anticipating Unmet Needs for Business Success
Introduction: Beyond Customer Satisfaction In the fiercely competitive landscape of modern business, customer satisfaction is often presented as the ultimate goal, a benchmark of success. However, merely satisfying customers is no longer sufficient to thrive; it’s simply the cost of entry. Visionary leaders like Jeff Bezos, founder of Amazon, understand that true competitive advantage lies…
